How We Work

No jargon, no surprises, no small print

Most people have either been burned by a web designer or know someone who has. Here's exactly how working with us goes — the process, the money, and the promises.

From quote to launch

Four steps, and you're only ever waiting on one of them.

1

One fixed price

Agreed in writing before any work starts. No hourly billing.

2

You send the bits

Photos and the facts about your business. Phone photos are fine.

3

We build

Design, words, local SEO and testing — unlimited revisions before launch.

4

Launch & care

Live on your own domain. Optional monthly plans from there.

Most projects are live within 2–3 weeks of the go-ahead. We'll give you a realistic timescale with your quote.

What you do, what we do

You know your business. We know websites.

You do

  • Tell us about your business — 10 minutes, no jargon required
  • Send photos of your work (from your phone or socials)
  • Look at drafts and tell us what you think
  • Say "go" when you’re happy

We do

  • Design and build the whole site
  • Write every word — clear, search-friendly copy
  • Set up local SEO so nearby customers find you
  • Sort the domain, hosting and technical bits
  • Test everything on real phones before launch
  • Stay on hand after launch for tweaks and support

The Promises

The bits that protect you

You own everything

The website, the domain, the design, and every word on it are yours outright once paid for. Not rented, not held hostage. If you ever want to move it elsewhere, it all goes with you.

No contracts, no lock-in

No long-term contracts and nothing that ties you to us. The optional monthly plans are just that — optional — and you can stop them whenever you like.

See it before you pay

Our free homepage preview means you see your actual website before committing a penny. If it’s not for you, walk away — no cost, no chasing, no hard feelings.

Plain English, always

No tech lectures, no acronyms, no jargon designed to confuse you into paying more. If we can’t explain something simply, that’s our problem to fix, not yours.

The practical questions

How much will it cost?

Websites start from £250 for a single page and from £800 for a multi-page site. You get one fixed price agreed before we start — the number we quote is the number you pay. See the pricing page for full details.

How do payments work?

Nothing to pay until you've seen your free preview and given the go-ahead. From there it's two payments: 50% to start the full build, and 50% on completion before the site goes live. For larger projects we can spread it out.

How long does it take?

The free homepage preview lands within 3 working days. After you give the go-ahead, most sites are live within 2–3 weeks — the main variable is how quickly photos and approvals come back to us.

What's the best way to reach you?

Message us — through the contact form, email, or WhatsApp once we're talking. We reply the same day. Most clients find a quick message easier than phone tag, and you'll always have everything we agreed in writing.

What if I want changes after launch?

Small tweaks shortly after launch are included. For ongoing updates, the monthly plans cover hosting plus regular changes — or just message us when you need something and we’ll quote it straight.

What if we stop working together?

You keep everything you’ve paid for — site, domain, content, the lot. There are no exit fees and no contracts holding you here. We’d rather you stay because the site keeps earning you work.

Sound like how you'd want it done?

Start with the free homepage preview — see your site in 3 working days, decide after.

How the free preview works